Terms and conditions
1. general conditions of use
Chichers.com is the marketplace for Parsolution B.V. (91620023) These terms and conditions apply to the business relationship between Parsolution B.V. and its customers. Services and products provided by Parsolution B.V. are also subject to the contractual conditions of the respective service provider. Parsolution B.V. reserves the right to change these conditions without prior notice. Orders are subject to the terms and conditions in force at the time of the order, which can be found on the Chichers.com website.
Parsolution is not liable for damage caused by force majeure. Force majeure is defined as unforeseeable circumstances or a change in circumstances beyond the control of Parsolution B.V. is obliged to inform the customer immediately of the occurrence of force majeure.
2. customer and data protection
Chichers.com and Parsolution B.V. welcome all private and business customers. The business relationship is subject to the applicable EU regulations on consumer sales, marketing and advertising. In any business agreement between business customers and Parsolution B.V., these conditions take precedence.
When placing an order, the customer must provide their full contact details, including at least their name, address, telephone number and, if applicable, their e-mail address if they are a private customer. For business customers, the name, telephone number and e-mail address of the contact person as well as the company ID, postal address, telephone number(s) and, if applicable, the billing address must be provided.
The customer data is stored in Chichers.com and Parsolution B.V. customer registration, if it is used to maintain customer relations. Parsolution B.V. and the affiliated online stores also have the right to process and share the data in the register for legitimate purposes (such as direct marketing) in accordance with the Personal Data Act (523/99).
The privacy policy in accordance with RODO is available on the Chichers.com website. Customers can object to the use and processing of their data for marketing purposes and review their personal data by contacting Joyfoots.com customer service. Contact should be made by sending an email to Chichers000@gmail.com.
The Chichers.com website uses cookies to make the website even easier to use. The purpose of cookies on Chichers.com is to make browsing the website easier, better and faster. Cookies can also be used to provide customers with better offers and more personalized product recommendations. A cookie is a small text file that the Chichers.com web server stores on a user's hard disk. Some content on the Chichers.com website may require the acceptance of cookies in order to function. The user's web browser is likely to accept cookies by default, but the user may also choose to block cookies in the browser settings or by deleting cookies from the browser after the service has been used. For more information on browser-specific instructions, please refer to your browser manufacturer's instructions.
By consenting to Chichers' SMS marketing at checkout and by initiating a purchase or placing an order through our ordering tools, the user agrees to receive recurring SMS notifications (about the order, including reminders to decline the order), SMS marketing offers, and SMS transactional messages, including check requests, even if his/her cell phone number is registered on a state or federal no-call list. The frequency of sending messages varies. Consent is not a condition of purchase. To opt-out of receiving SMS marketing messages and notifications, you must reply to any mobile message we send you with a STOP message or use the unsubscribe link in any of our messages. You understand and agree that alternative methods of opting out, such as using other words or requests, will not be considered a legitimate means of opting out. We do not charge for the Service, but you are responsible for any charges associated with text messages from your mobile carrier. Message and data charges may apply. If you have any questions, please send a HELP text message to the number you received the messages from. You can also contact us at Chichers000@gmail.com for more information. We have the right to change the telephone numbers or short codes used by the Service at any time. You will be notified of such circumstances. You acknowledge that messages sent to a changed phone number or short code, including STOP or HELP requests, may not be received, and we are not responsible for fulfilling any requests contained in such messages. To the extent permitted by applicable law, you agree that we shall not be liable for any failure, delay or misdelivery of information transmitted through the Service, for any errors in such information and/or for any action you take or fail to take with respect to the information or the Service. Your right to privacy is important to us. You can read our Privacy Policy to learn how we collect and use your personal information.
3. pricing
Prices include VAT, but not shipping costs, unless otherwise stated. In the case of obvious pricing errors in the price list, the product will not be sold at a significantly lower price if it can be assumed that the customer has understood the existence of the error.
We always check prices at the time of order processing. If the price falls, we adjust it to the customer's open order. If, on the other hand, the price of the product increases before the order is shipped, we will deliver it at the original price.
By consenting to Chichers' SMS marketing at checkout and by initiating a purchase or placing an order through our ordering tools, the user agrees to receive recurring SMS notifications (about the order, including reminders to decline the order), SMS marketing offers, and SMS transactional messages, including check requests, even if his/her cell phone number is registered on a state or federal no-call list. The frequency of sending messages varies. Consent is not a condition of purchase. To opt-out of receiving SMS marketing messages and notifications, you must reply to any mobile message we send you with a STOP message or use the unsubscribe link in any of our messages. You understand and agree that alternative methods of opting out, such as using other words or requests, will not be considered a legitimate means of opting out. We do not charge for the Service, but you are responsible for any charges associated with text messages from your mobile carrier. Message and data charges may apply. If you have any questions, please send a HELP text message to the number you received the messages from. You can also contact us at Chichers000@gmail.com for more information. We have the right to change the telephone numbers or short codes used by the Service at any time. You will be notified of such circumstances. You acknowledge that messages sent to a changed phone number or short code, including STOP or HELP requests, may not be received, and we are not responsible for fulfilling any requests contained in such messages. To the extent permitted by applicable law, you agree that we shall not be liable for any failure, delay or misdelivery of information transmitted through the Service, for any errors in such information and/or for any action you take or fail to take with respect to the information or the Service. Your right to privacy is important to us. You can read our Privacy Policy to learn how we collect and use your personal information.
Estimated delivery time is based on information provided by importers and manufacturers. Chichers.com and Parsolution B.V. Ltd. or its suppliers are not responsible for delays caused by unforeseen changes beyond their control.
Parsolution B.V. reserves the right to restrict the sale of products in exceptionally large quantities.
The age restrictions for products are observed in accordance with the law. To order products in the K-18 category, please provide Parsolution B.V. with your date of birth.
4. delivery
Chichers.com and Parsolution B.V. Ltd. offer a wide range of transportation services. For more information about the delivery methods and their contents, please visit our website. The Chichers .com shopping cart automatically takes delivery offers into account. For technical reasons, products for one order may be delivered in several shipments. In this case, we will ship the entire order as soon as the last product is in stock.
Our aim is to process your order within 48 hours of receipt. A completed order means an order where all products are in stock and reserved for the order and the payment method for the order has been accepted.
Chichers.comand Parsolution B.V. are not obliged to reserve other products of the same order for the customer if the availability of a product is low or its delivery is delayed for reasons beyond the control of Parsolution B.V. Alternatively, the consumer can accept a later delivery of the delayed product or cancel the order. The shipping costs for the subsequent delivery will be calculated according to the applicable standard price list. The products in the order are reserved for a maximum of 7 days, after which the order will be canceled, unless the customer has agreed to a later delivery in accordance with the terms and conditions of Chichers.com and Parsolution B.V.. If the ordered goods are not collected from the post office within the specified period, the customer will be charged the full delivery costs incurred by the company.
5 Warranty
The warranty is subject to the warranty terms and conditions set by the manufacturer. It is the user's responsibility to read the warranty conditions enclosed with the product before using it. The warranty conditions can be found in the user manual, on a separate warranty form or on the manufacturer's website. As a rule, the warranty only covers manufacturing and material defects in the product. The warranty period is specified in the product information.
Warranty repairs are always carried out in accordance with the manufacturer's or importer's warranty conditions. We recommend that you contact the manufacturer or its service department directly, as this will speed up the process and is in your interest.
Chichers.com and Parsolution B.V. are legally responsible for product defects if the warranty has expired or has not been granted. For more information, e-mail Chichers000@gmail.com.
6 Complaints
When returning goods or complaining about a defect,the customer is obliged to provide proof of purchase, a receipt or other proof of the place and time of purchase. Parsolution B.V. reserves the right to charge the buyer for the costs of searching for the receipt.
Complaints will only be considered in writing. Complaints in any form can be sent by e-mail to Chichers000@gmail.com.
Marketing SMS
By consenting to Chichers ' SMS marketing at checkout and initiating a purchase or placing an order through our ordering tools, you agree to receive periodic SMS notifications (about your order, including reminders to decline your order), SMS marketing offers, and text messages about your transaction, including check requests, even if your cell phone number is registered on a state or federal no-call list. The frequency of messages varies. Consent is not a condition of purchase.
To opt out of receiving SMS marketing messages and notifications, you must reply to any mobile message we send you with a STOP message or use the unsubscribe link in any of our messages. You understand and agree that alternative methods of opting out, such as using other words or requests, will not be considered a legitimate means of opting out. We do not charge for the Service, but you are responsible for any charges associated with text messages from your mobile carrier. Message and data charges may apply.
If you have any questions, please text the HELP number you received the messages from. You can also contact us at Chichers000@gmail.com for more information.
We have the right to change the telephone numbers or short codes used by the Service at any time. You will be notified of such circumstances. You acknowledge that messages sent to a changed phone number or short code, including STOP or HELP requests, may not be received, and we are not responsible for fulfilling any requests contained in such messages.
To the extent permitted by applicable law, you agree that we shall not be liable for any failure, delay or misdelivery of information provided through the Service, for any errors in such information and/or for any action you take or fail to take with respect to the information or the Service.
Your right to privacy is important to us. Read our Privacy Policy to learn how we collect and use your personal information.
Applicable law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods
and Parsolution B.V. Ltd. or its suppliers are not responsible for delays caused by unforeseen changes beyond their control.
Parsolution B.V. reserves the right to restrict the sale of products in exceptionally large quantities.
The age restrictions for products are observed in accordance with the law. To order products in the K-18 category, please provide Parsolution B.V. with your date of birth.
Chichers.com and Parsolution B.V. are not obliged to reserve other products of the same order for the customer if the availability of a product is low or its delivery is delayed for reasons beyond the control of Parsolution B.V. Alternatively, the consumer can accept a later delivery of the delayed product or cancel the order. The shipping costs for the subsequent delivery will be calculated according to the applicable standard price list. The products in the order are reserved for a maximum of 7 days, after which the order will be canceled, unless the customer has agreed to a later delivery in accordance with the terms and conditions of Joyfoots.com and Parsolution B.V.. If the ordered goods are not collected from the post office within the specified period, the customer will be charged the full delivery costs incurred by the company.